![]() “The main thing I’d like to know is whether I and others are still vulnerable, and if there’s anything we can do to protect ourselves. While the attack was ongoing, regexer found out the hackers had also taken over his Outlook email account, and - smartly - in an effort to hide their actions, deleted the emails informing of the password reset.Įven though nothing else happened since January 1, regexer is still worried and is calling on Google to disclose more information. And it’s not yet known if there were other people, or how many, specifically targeted by hackers the way regexer was. Google has not responded to a request for comment. It’s unclear how the hackers were able to perform the SIM swap. And, interestingly, regexer didn’t see any evidence that his Google account, which is tied to the Google Fi account, was compromised. Regexer said he has talked to two Google Fi customer representatives trying to figure out more details about what happened, but neither of them told him anything. We have restored Google Fi service to your SIM card.” Despite the SIM transfer, your voicemail could not have been accessed. During the time of this temporary transfer, the unauthorized access could have involved the use of your phone number to send and receive phone calls and text messages. “Additionally, on Janufor about 1 hour 48 minutes, your mobile phone service was transferred from your SIM card to another SIM card. “Other data related to your Google Fi account also may have been accessed without authorization, such as a zip code, and the service/emergency address associated with your account,” read the email, which regexer shared with TechCrunch. Unlike for other customers, the email regexer received contained more detailed information about the hack he suffered weeks prior. Then, on Monday, he received an email from his cell phone provider, Google Fi, informing him and all other customers that hackers had stolen some customers' information, likely connected to the recent breach at T-Mobile. Regexer isn’t sure if turning airplane mode on and off is what stopped the attack, but he is glad that it happened.įor weeks, regexer had no idea how he had been hacked. Somehow, after that, his cell phone service was restored. Then, on a whim, he turned airplane mode on and off on his iPhone. Unsure what to do, regexer started changing passwords on his other important accounts that had apparently not been compromised yet. I am totally owned,” regexer told TechCrunch, recalling the incident. “Now I don’t know what the hell is going on.
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